Last updated: 18 August 2026
Everything we sell is a digital service prepared individually, by a person, for one student. Once it has been delivered it cannot be returned, reused or resold. This policy explains exactly when you can cancel, and when we will refund you.
The free assessment
The Discovery assessment and the behaviour profile we email you are free. There is nothing to cancel and nothing to refund.
The cancellation window
You may cancel for a full refund if both of these are true:
You ask us within 24 hours of your payment; and
We have not yet delivered your Blueprint or your private link, and no live session has taken place.
If both conditions are met, we refund the full amount. No cancellation fee, and no reason required.
After delivery
Once your Blueprint or private link has been delivered, the service has been performed and is not refundable — including within the 24-hour window.
Once a live session has taken place, that session is not refundable.
This is why we send the link only after the work is done: the moment you receive it, you have received the thing you paid for. If you are unsure, cancel before we deliver.
When we will always refund you
Regardless of the window above, we refund you in full if:
- we fail to deliver within the timeframe we promised, and you no longer want it;
- what we sent contains a material error — for example it is built on the wrong student's answers, or the subjects and situation you gave us were not used;
- you were charged more than once for the same purchase, or charged in error;
- we cancel or cannot deliver your service for any reason on our side.
For ongoing plans, if we cannot deliver sessions or support that you have paid for and not yet used, we refund the unused portion.
If something is wrong after delivery
Tell us. A delivered Blueprint is not refundable, but it is not final either.
Write to us within 7 days of receiving it, explain what did not work, and we will revise it for you at no cost. Honest criticism is worth more to us than the sale — it is how the work gets better.
How to request a refund
Email blyntintelligence@gmail.com from the address you used for the assessment, with:
- your name and Blynt Student ID (it is in your profile email);
- the payment reference or UPI transaction ID;
- one line on what you would like us to do.
We aim to reply within 2 working days.
How refunds are paid
Approved refunds go back to the original payment method. Once approved and initiated, a refund is normally processed within 5–7 working days, though your bank or payment provider may take longer to show it. We do not charge a cancellation fee.
Contact
blyntintelligence@gmail.com · BLYNT, 821, 2nd Floor, Koyal Vihar Sector 52, Gurgaon, India.